The Six Sigma way (An Implementation Guide by Pande) introduced six critical ingredients which one need to blend within the organization to get good six sigma recipe :)
1. Genuine Focus on the customer
2. Data and specially fact driven management
3. Process focus , management & improvement
4. Proactive Management
5. Boundaryless collaboration
6. Most Importantly -- Drive for Perfection and Tolerate Failure
Crust of Six Sigma :
As a whole Six Sigma crust is composed of few key molecules:
* Critical to Quality (CTQ): Attributes most important to the customer (you will lot about CTQ in six sigma )
* Defect: Failing to deliver what the customer wants
* Process Capability: What your process can deliver
* Variation: What the customer sees and feels
* Stable Operations: Ensuring consistent, predictable processes to improve what the customer sees and feels
* Design for Six Sigma: Designing to meet customer needs and process capability
With this basic uphold I think it's time to step in some fundas of six sigma....
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